TMone is one of the fastest growing domestic business process outsourcing (BPO) call center companies in the United States with extensive experience in sales, business-to-business customer relationship management (CRM) and consumer customer service, e-commerce support. In challenging economic times, TMone continues to create value based, innovative, cost effective, return on investment based, long term solutions for large and emerging companies. Our services enable our clients to acquire and maintain customers much more economically while increasing revenue and brand identity.
TMone brings deep industry expertise in all components of outsourced call center CRM and customer service selling that create the foundation for our people-driven business model. TMone’s diverse outsourcing capabilities, operational expertise, and results driven culture provide our clients with best in class infrastructure while lowering the immediate cost with complex business processes. TMone’s ability to provide cutting-edge Software as a Service enterprise integration drives efficiency, automation and effectiveness with technology solutions that are on par with our largest global competitors, at a lower cost and with increased “nimbility”. TMone’s focus for its clients’ goes beyond reducing aggregate costs, and drives our clients’ business performance improvement, overall competitive position and goal attainment.
With semi-rural locations in the Midwest and Northern Great Plains delivers a friendly voice to our clients’ customers. Our people uphold the highest standards and deliver best-in-class call center services for our clients. Call center outsourcing is a people business, and TMone is in the business of augmented and supplementing other companies’ human capital needs. TMone has grown every year since inception.
Still not interested? Our six sigma behavior adherence model drives performance improvement by decreasing errors and handles our customers’ objections. TMone continually demonstrates its ability in sales, quality service, and attention to detail. Key differentiators that our clients have found most impressive surround our executive team’s experience in driving successful programs, and the thought leadership that accompanies TMone’s deep infrastructural capabilities.
• TMone’s executive leadership team has run virtually every type of program required for selling and care for business and consumer customers.
• Excellence in sales: TMone has won every B2B and B2C champion/challenger customer service , support and sales competition it has faced. These wins have propelled significant and consistent growth for the firm over the last 10 years.
• Flexibility: TMone is able to deal with ever changing requirements that come from its clients. They understand the fast paced nature of business in today’s environment, and the ability to be nimble sets them apart operationally and technologically.
• Value: The benefits our clients receive for the cost structure we are able to provide via our economic development programs is unmatched by our competition and literally, dramatic.
• Access to highest levels of executive leadership. TMone’s clients work directly with the people who have ultimate decision making ability.
For a discussion on domestic outsourcing or to invite TMone to participate in your upcoming Request for Proposal (RFP), email our Senior Executive Team at CVP@TMone.com.