At TMone we understand how important our business is to yours so we go to great lengths to ensure that we are prepared to provide uninterrupted service on your campaigns. In our high tech world, the occasional technical issue is inevitable, things happen. That being said, the advantage of having TMone as a service provider is that we are prepared for these situations.
How does TMone ensure we can provide seamless service to our client’s in the face of technical issues or disaster? To start with we have two of everything. We are a redundant operation so if something breaks we can easily failover without an interruption in service. This includes secondary internet connections, back-up hardware and in a worst case scenario, TMone utilizes off-site back-up of all critical data and even has UPS power back-up systems in place to ensure that critical hardware stays up even if the rest of the town is lighting candles. If you want a more technical description of TMone’s capabilities, all you have to do is ask for a copy of our business continuity and disaster recovery plan to put your mind at ease.
